Workforce Capacity Planning Analyst

Turn complex workforce data into staffing recommendations as a Workforce Capacity Planning Analyst at Sun Life, working in a hybrid model.

This analyst partners with operational teams to build forward-looking workforce plans. You will use SQL, Tableau, forecasts, and capacity models to guide evidence-based decisions. The work connects demand, supply, headcount, attrition, and staffing requirements.

• Develop long-range workforce capacity plans using demand and staffing inputs
• Translate forecasts into hiring and capacity recommendations for operational leaders
• Analyze supply, demand, variances, trends, and performance indicator impacts
• Present analysis and recommendations to senior business leaders
• Refine plans with operations, forecasters, and schedulers

• Experience in workforce, capacity, forecasting, logistics, supply chain, or analytical planning
• Ability to communicate complex analysis and build stakeholder relationships
• Ability to manage multiple priorities and changing business requests independently
• Experience querying and analyzing data using SQL
• Experience using Tableau to visualize insights and communicate findings

Apply analytical planning, SQL, Tableau, and stakeholder communication skills to workforce capacity decisions supporting Sun Life’s operational leaders.