Customer Support Specialist

Elevate customer satisfaction as a Customer Support Specialist with our Sales and Customer Service team in Brampton. Collaborate with various internal teams to coordinate orders and enhance client experiences.

In this on-site role, you'll directly support the day-to-day operations of the Sales and Customer Service team. You will engage with customers, process orders, and manage inquiries regarding pricing and delivery updates. Strong communication skills and a proactive approach are vital for success in this fast-paced environment.

Key Responsibilities:

• Develop strong relationships with customers

• Process and verify customer orders accurately

• Respond promptly to inquiries about order status

• Expedite orders while resolving customer requests

• Assist with stocking programs alongside Operations

Requirements:

• 1–2 years of customer service experience

• Strong communication and telephone skills

• Excellent time management and organization

• Ability to adapt to shifting priorities

• Post-secondary education is an asset

Bring your positive attitude and professionalism to ensure outstanding customer interactions and support.
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