Job Description & How to Apply Below
Join our dedicated team as an Order Clerk focused on outstanding customer service in Canada. This permanent, full-time position emphasizes interpersonal skills and efficient service delivery.
Candidates with 3 to 5 years of experience will thrive in this role. You'll manage customer inquiries, resolve complaints, and provide information about our services on-site. The position requires proficiency in ERP software and a client-centered focus to enhance the overall customer experience.
Key Responsibilities:
• Address customer complaints promptly and effectively
• Answer inquiries to ensure customer satisfaction
• Clarify types and costs of services provided
• Input data accurately following established formats
Requirements:
• Minimum of 3 years in a customer service environment
• Experience with ERP systems is necessary
• Must work on-site with no remote options
• Criminal background check required for employment
• Spanish-speaking candidates preferred
Bring your organizational skills and customer focus to make a difference in our services.
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