Job Description & How to Apply Below
Handling incoming calls.
Handle inbound/outbound calls for appointment reminders, campaigns, recalls and internet opportunities.
Following up on customer inquiries.
Handle database leads and create appointments for the Service Department.
Following up with past customers in the database.
Other duties as required.
What We Look For:
Call center experience is preferred.
Experience in a dealership would be considered an asset.
Must have excellent communication skills (good verbal skills and a clear speaking voice).
Prior experience in a customer service role is required.
Must be comfortable with computers and technology systems.
Strong record of customer satisfaction results.
Team-oriented individual.
Strong time management skills.
Must have the drive and desire to meet production goals and expectations.
Works well in a team environment.
We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process.
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