Financial Member Services Representative

Elevate your customer service skills with Meridian as a Member Services Representative in Brampton, Ontario. Deliver exceptional experiences through product promotion and conflict resolution while ensuring privacy and confidentiality.

This role involves acting as an engaged team member while building strong internal relationships. You will promote Meridian's values within the community by participating in events and programs. Your ability to empathize and communicate effectively will contribute to a positive work environment and Member satisfaction.

Key Responsibilities:

• Provide superior service and identify Member needs

• Ensure timely posting of transactions with accuracy

• Create action plans to resolve Member concerns

• Maintain confidentiality of Member information

• Engage in community events to promote Meridian

Requirements:

• Customer service experience with cash handling preferred

• High School diploma or relevant experience

• Flexibility to work evenings and Saturdays

• Proficient in Microsoft Office and Outlook

• Strong negotiation and communication skills

Utilize your customer service expertise to enhance Member experiences at Meridian in Brampton.
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