Customer Service Agent

Position: Full-Time Customer Service Agent
Enhance your customer support skills with Prince Auto Collision in Brampton, ON. This full-time customer service agent role emphasizes handling inquiries, arranging billing, and maintaining records.

Prince Auto Collision is seeking a dedicated customer service agent to join their team. This permanent position requires answering both written and oral inquiries, while providing vital information to customers. Candidates will also be responsible for managing billing, refunds, and maintaining accurate records to ensure a smooth service delivery.

Key Responsibilities:

• Answer customer inquiries via phone and written communication

• Arrange billing for services and process refunds

• Issue receipts and maintain essential records

• Obtain and assess client feedback and complaints

• Provide detailed information to enhance customer experience

Requirements:

• Secondary school graduation certificate

• 1 to 7 months customer service experience

• Must be authorized to work in Canada

• Strong communication skills required

• Ability to manage inquiries effectively

Bring your customer service expertise and join the Prince Auto Collision team in Brampton.
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