Customer Excellence Associate at IMCD

Take on the Bilingual Customer Excellence Associate position at IMCD, where your focus will be on exceptional customer service and accurate order processing. Make an impact by resolving customer inquiries efficiently.

Your role with IMCD is crucial in managing daily customer interactions and ensuring timely order processing. You’ll interact with a variety of stakeholders, utilizing your linguistic skills to bridge communication. The position demands effective problem-solving and time management skills to enhance the overall customer experience.

Key Responsibilities:

• Input and manage customer orders accurately

• Communicate and resolve inventory issues

• Handle rush requests and customer inquiries

• Oversee administrative tasks related to customer service

• Utilize internal systems for data management

Requirements:

• Fluent in English and another language

• Experience in customer support roles

• Excellent communication and analytical skills

• Familiarity with Salesforce or similar platforms

• Strong organizational skills and adaptability

Contribute to IMCD's mission through dedicated customer service and operational excellence.
#J-18808-Ljbffr