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Member Service Specialist at DUCA
Job Description & How to Apply Below
The Member Service Specialist role offers a chance to be at the forefront of DUCA's commitment to customer satisfaction. You will utilize your organizational skills to manage multiple priorities while building meaningful connections with Members. This position is integral to supporting and guiding Members in achieving their financial goals.
Key Responsibilities:
• Delight Members with outstanding service in-person and via phone
• Facilitate Member inquiries, promoting our comprehensive services
• Conduct outreach and follow-ups to enhance relationship building
• Accurately handle routine transactions such as deposits
• Spot and fulfill Members’ financial service needs effectively
Requirements:
• High School Diploma; degree preferred
• Experience in a customer service or banking environment
• Strong cash management abilities
• Excellent verbal and written communication skills
• Commitment to teamwork and delivering exceptional service
Bring your dedication to service to DUCA and make an impact today.
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