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Customer Experience Associate
Job in
Brampton, Ontario, L4T 3B4, Canada
Listed on 2026-11-05
Listing for:
Scotiabank
Part Time
position Listed on 2026-11-05
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance -
Finance & Banking
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
Scotiabank seeks a customer-focused associate in Brampton, supporting banking transactions, digital tools, and needs-based service for 11.25 hours weekly.
As a Customer Experience Associate, you represent the branch and help customers pursue financial goals. You will build relationships, process daily transactions, identify simple sales opportunities, and introduce mobile banking applications. The work emphasizes clear explanations, technical confidence, and attentive listening throughout each customer journey.
Key Responsibilities:- Discover customer needs through proactive listening and understanding
- Process customers’ day-to-day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce clients to mobile banking applications
- Assist customers with managing banking needs
- Proven customer service skills through work or community involvement
- Professional, friendly, and efficient customer assistance
- Availability for a flexible schedule
- Comfort with simple sales situations
- Strong technical skills promoting digital banking options
Bring customer service, transaction processing, and digital banking knowledge to Scotiabank’s customer experience team in Brampton.
Position Requirements
10+ Years
work experience
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