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Senior Administrator​/Lead

Job in Brampton, Ontario, Canada
Listing for: Salvaggio Dentistry
Full Time position
Listed on 2026-07-07
Job specializations:
  • Dental / Dentistry
    Dental Office
Job Description & How to Apply Below
Position: Senior Administrator / Lead
Overview   Position:  Senior Dental Administrator / Patient Coordinator (with Leadership Potential)
Job Type:  Full-Time

Work Location:

In Person
At Salvaggio Dentistry, we’re not just about teeth—we’re about people. Our mission is to make a massive, positive impact on the lives of our patients and our team by delivering exceptional dental care in a fun, compassionate, and family-oriented environment.
We are guided by a strong set of core values that shape everything we do:
Superb Quality  – The best care, materials, and standards—always
Appreciation  – Gratitude for the opportunity to serve every day
Love  – A true family atmosphere for our patients and team
Value  – Patients receive more than they expect, every visit
Amusement  – A fun, stress-free, and welcoming environment
Generosity  – Giving back to our team, patients, and community
Growth  – Continuous personal and professional development
Integrity  – Honoring our word and standing by our promises
Opportunity  – Empowering our team to grow and lead
If you’re an experienced dental professional who thrives on leadership, accountability, and meaningful patient connections, this is an exciting opportunity to grow with a practice that truly cares.
About the Role   We are currently accepting applications for a Senior Dental Administrator / Patient Coordinator  with  leadership potential . This role is ideal for a seasoned dental professional with extensive front-desk and treatment coordination experience who is ready to take on a leadership-focused position.
You will play a critical role in overseeing the patient experience, supporting daily production goals, coordinating treatment, and acting as a key liaison between the administrative, clinical, and leadership teams. Your work will directly contribute to the smooth operation, culture, and growth of the practice.
Who This Role Is Perfect For   A  highly experienced dental administrator  who excels in patient care, scheduling, and practice operations
A  treatment coordinator  ready to take on more responsibility, ownership, and supervisory influence
A senior-level dental administrator who leads with empathy, communication, and accountability
Our ideal team member embodies Salvaggio Dentistry’s values and demonstrates professionalism, curiosity, honesty, impact, and passion in everything they do.

Key Responsibilities   Oversee the  entire patient reception experience , ensuring every interaction reflects professionalism, warmth, empathy, and efficiency
Manage and optimize  multi-provider scheduling  to support daily and long-term production goals
Coordinate, explain, and present  treatment plans and financial agreements  with clarity and compassion
Supervise the accurate preparation and submission of  insurance claims, predeterminations, and treatment estimates , minimizing delays in reimbursement
Lead consistent and empathetic communication across all patient channels (phone, email, text, and in-person)
Oversee appointment confirmations and follow-ups to reduce no-shows and maintain a steady schedule
Take ownership of  end-of-day financial and operational reconciliation , ensuring accuracy and readiness for the next business day
Serve as a liaison between administrative, clinical, and leadership teams to ensure seamless collaboration
Participate in morning huddles and contribute to team alignment and performance
Support monthly and annual production targets through effective scheduling and patient coordination
Qualifications    Minimum 5+ years of experience  in a dental office environment
Strong understanding of  dental terminology, treatment planning, and scheduling workflows
Proven ability to manage multi-provider schedules  efficiently
Excellent communication skills with a patient-first mindset
Highly organized, self-driven, and results-oriented with strong ownership and accountability
Ability to juggle multiple priorities while maintaining accuracy and professionalism
Proficiency with Abel Dent  (required; optimal proficiency preferred)
Previous management or supervisory experience is considered an asset
When you join Salvaggio Dentistry, you’re not just an employee—you’re family. We are committed to your well-being,…
Position Requirements
10+ Years work experience
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