Dental Administrator

Thank you for considering the Dental Administrator role at Halton Village. We're hiring a full-time Dental Administrator for our unique practice, which operates differently from a typical dental office. We seek a service-minded professional who thrives in a fast-paced healthcare environment. This key role involves greeting and serving patients at the Care Desk and supporting office management and team members.

Full-time - Days, Evenings and Weekends
Position:
Dental Administrator
Location:
Georgetown, ON
Clinic:
Halton Village Dental
Salary Range: $24-29 per hour (depends on the candidate's experience)

Below we've listed your formal responsibilities, but other responsibilities may arise.

• Act as the first point of contact to patients, particularly through welcoming and hosting in-person, over the telephone, and through email, with a view to delivering outstanding customer/patient service.
• Coordinate appointments, fill vacancies in the schedule, and coordinate schedules for practitioners.
• Manage patient inquiries, complete referrals, and liaise with other offices in a clear and concise manner.
• Communicate recommended treatment plans (for fillings, implants, etc.), insurance coverage, and resulting out-of-pocket expenses and/or payment plan.
• Bill patients and their insurance companies and maintain accurate patient accounts.
• Follow up on outstanding accounts receivable from insurance companies and patients.
• Maintain patient files, charts, and reports, and enter data into the Electronic Records system.

• A minimum of one year of experience in an administrative/reception role
• Evening and weekend availability is required. The clinic is open 7 days a week and until 9 pm Mon-Fri.
• Strong organizational and multitasking skills.
• Excellent interpersonal skills: demonstrated ability to adapt and respond to a variety of patients.
• Friendly and calm demeanor.
• Thrives working in fast-paced environments.
• IPAC certification is not required but is considered an asset.

Halton Village Dental is part of Anytime Dental and is proud to be part of Passion Dental Group, a growing network of dental practices across Ontario committed to clinical excellence and outstanding patient experiences.

Our team believes dentistry is about more than treating teeth- it's about building lasting relationships, creating comfortable experiences, and helping every patient feel confident in their smile.

If you're passionate about delivering exceptional customer service and want to join a team that values collaboration, growth, and patient care, we'd love to hear from you.

#PassionHP