Bilingual Language Assessor East

Summary
The Bilingual Assessor will administer French and English language assessments to newcomers based on the Canadian Language Benchmarks in French and English. The Assessor will also provide referral information on training options and work out of various locations or remotely as needed.

Duties and Responsibilities

Support the successful implementation of the language assessment and referral services model and ensure maintenance of the operating standards and protocols at all locations

Screen clients for eligibility for language training programs based on immigration status, age and learning history

Administer CLB standardized tests to assess the language skills of eligible clients

Provide thorough needs assessments of clients applying for language classes

Ensure clients are advised on all appropriate language training options that meet their needs, goals and preferences

Provide referrals and placement of clients to appropriate programs through established procedures using the HARTs database

Inform clients of the need to collect data for statistical and program planning purposes while ensuring that client privacy is protected under the applicable provincial/territorial privacy and access to information legislation or the Personal Information Protection and Electronic Documents Act, whichever is applicable.

Respond to client inquiries by phone and in person regarding training programs and offer orientation assistance

Provide information regarding training programs to clients whose needs and goals have changed

Ensure a consistent, warm and welcoming approach to the reception of all clients onsite and at itinerant locations

Report sensitive situations and issues to coordinator and manager in a timely manner, providing unbiased, detailed background to inform positive consultation

Ensure accuracy of data input according to government/funders’ requirements

Liaise with training providers, co-workers and supervisor regarding general inquiries and client placement

Act as a resource for information regarding training programs available within the area by collecting and collating resources available from settlement and training organizations

Undertake other duties as assigned by supervisor

Qualifications

Fluent in English and French, both oral and written

Certificate in Batterie de tests de classement aux Niveaux de compétence linguistique canadiens (BTC-NCLC) assessment tool is an asset; or meet the criteria set forth by le Centre des niveaux de compétence linguistique canadiens (CNCLC) to become a BTC-NCLC Assessor when training is arranged.

CLBPA trained and certified and relevant experience is an asset

Certificate in Teaching French/FSL or equivalent and/or post-secondary education in a related field

Certificate in Teaching English/ESL or equivalent and/or post-secondary education in a related field

TESL accreditation is definitely an asset

Demonstrated knowledge of French and English language acquisition with adults

Demonstrated assessment/interviewing experience in the Adult Education field (Adult ESL/FSL, Vocational Employment, Settlement Counselling, Adult Literacy Assessment)

Sensitivity to the diverse needs of adult learners and the multicultural community

Strong interpersonal, problem solving and organizational skills

Excellent communication skills in oral and written English

Computer literate with proficiency in MS Outlook, MS Office and databases such as HARTs

Must be able to travel to other sites as needed.

Ability to work independently online/remotely

Must be willing to work flexible shifts, including some evenings and weekends as required

Provision of a satisfactory Criminal Record Check is required

Salary: $65,774.50

We are committed to a selection process and work environment that is inclusive and barrier-free. This role is open to all qualified candidates, including members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to engage with diverse communities.

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