Instructional Designer

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The Instructional Designer is a critical role on the Learning Experience team, responsible for the end-to-end design, development, and maintenance of engaging and effective digital learning solutions across the enterprise. This role combines instructional design expertise with strong development skills to bring innovative learning experiences to life. Working collaboratively with key stakeholders, including Human Resources (HR), Subject Matter Experts (SMEs), and Learning Partners, the Instructional Designer will consult on learning needs, design detailed learning objectives and storyboards, develop high-quality digital assets, and manage projects to successful completion.

• Consult & Collaborate: Partner with stakeholders across the business to understand learning needs, recommend right-sized digital learning solutions, and deliver creative, learner-centric experiences.
• Design Engaging Content: Apply adult learning principles and instructional design best practices to create engaging storyboards and scripts that translate complex information into easily digestible content.
• Develop Digital Assets: Create, build, develop, and maintain high-quality digital learning assets (e-learning modules, videos, interactive simulations) using a variety of development tools.
• Quality Assurance: Demonstrate meticulous attention to detail throughout the development lifecycle, ensuring all digital assets meet established quality standards and are AODA compliant.
• Innovation & Best Practices: Continuously seek out and apply innovative technologies and industry best practices to enhance the learner experience and improve development processes.
• Communication & Simplification: Explain complex concepts simply and effectively, both verbally and in writing, to diverse audiences.
• Continuous Improvement: Maintain and update existing digital assets based on feedback and evolving business needs.

• 3-5 years' experience in digital learning development, with a strong emphasis on both instructional design and development.
• Proven ability to develop engaging scripts and storyboards for digital learning solutions.
• Solid understanding of adult learning principles and instructional design methodologies. Adult Learning certification or equivalent experience is an asset.
• Experience consulting with stakeholders to identify learning needs and recommend effective solutions.
• Strong project management skills, including the ability to manage multiple projects simultaneously and adhere to timelines and budgets.
• Working knowledge of Learning Management Systems (LMS) and experience developing SCORM-compliant content.
• A willingness to take initiative, test new approaches, and thrive amidst some level of ambiguity while working within diverse Business Units (BUs).
• Someone who can dig into tasks with energy, ownership, and curiosity while balancing a learner-centric mindset.
• Proficiency in a variety of development tools, including Articulate Storyline, Rise, motion graphics software, audio editing tools, and other relevant technologies.
• Strong written and verbal communication skills, with the ability to present ideas clearly and concisely.
• Excellent organizational and prioritization skills.
• Ability to work effectively both independently and…