Community Business Banking Officer

Description   Job Type:  Full time
Target Salary Range:  $55,000 - $60,000
The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process.
Vacancy Status:  This job posting is for an existing vacancy
Scopeof Position
The Community Business Banking Officer (CBBO) is the lead role involved in outbound, banker-initiated contact of members/clients using in branch renewal lists, branch and marketing lead lists for Personal and community small business members/clients. The focus of this role is to contact and meet with designated members/clients in an effort to understand and meet their overall day to day banking and cash management needs, consolidate share of wallet and refer to more senior bankers as required.

Sales are driven by appointments generated from the pro-active calling and up selling of referrals that have been provided by other sales professionals.
CBBOcontributetomeetingteamsalesplanandrelatedactivitiesthrougheffectiveassessmentofmembers/clients’financial needs.

Providesproductandservicesolutions(ofmediumtohighcomplexityinbothcreditandinvestment) througheffectiveinterviewingandprobing,deliveringfinancialadvicedesignedtosatisfythemembers/clients’totalfinancialneeds.

Recognizesandactsonreferralsandsalesopportunitiesandmaintainsrelationshipswithbusinesspartnerstooptimizebusinessopportunitiesandreferrals.
Major Responsibilities
Meetsalestargetsbydeliveringproductsandservicesthatputsthemembers/clients’needsfirst
Proactivelypromote/sellanddeliverafullrangeofbankingproductsandservicestomeetourmembers/clients’needs
Followsalesandservicemodelbyattendingandactivelyparticipatinginbranchmeetings,huddles,initiativesandcampaigns
Maximizessalesopportunitiesbyusingeffectivesalesinterviewingskillsthatuncoverlongertermfinancialmembers/clients’needs
Providefinancialadvicetomembers/clientswithinvestment/creditneedsrequiringmoderatefinancialsolutions,using

Alterna’sfinancialcalculators
Acquireandreferpotentialhighvaluemembers/clients’relationshipstoIAs,SMEandexternalpartners
Maintainaworkingknowledgeandunderstandingofallproductsandservicesweofferandkeepuptodatewithproceduralchanges.
Understandandapplyrisk-basedpricingmodelsanduserationalpricingdiscretiontoensureeverycustomerisprofitable.
Usessalesandservicetoolstosupportmembers/clientsinteractions(i.e.Excel,Financial Calculators,STARS)
Developandimplementaproactivemembers/clientscallplan
Followthroughonselfgeneratedsalesandretentionleads
Followthroughonreferralsfromotherinternalstaff
Identifyandsetpersonaldevelopmentplanandcompleteactivitiessetinplan
Activelyparticipateinregularcoachingsessions
Compliantwithantimoneylaunderingguidelines
Performotherdutiesasassigned
Meetscontactcommitmentsasdefinedbysalesplan
Meetssalesobjectiveasdefinedbysalesplan
Satisfiesmembers/clientsshortandlongertermfinancialneedsofmembers/client
Identifyanddulynoteanyexceptionstopolicyandprocedureswhenrecommendingapprovalforcredit
QUALIFICATIONS
Education/Certification/Experience
Postsecondaryeducationcombinedwith3yearsrelatedexperienceinafinancialinstitutionoranequivalentcombinationofeducationandexperience
Proventrackrecordinsales
CSCorIFICcourseanasset
Aspartofcontinuingeducationenrolledin Financial Planningorothersimilartypeprograms
Experienceinprovidingcreditsolutions
Knowledge/Skills
Detailedworkingknowledgeofinvestmentandgoodknowledgeoflendingandmortgagessufficienttoanalyzemembers/needs,explainfeaturesandbenefitsandplacetheproductforthemembers/clients
Soundknowledgeofvariouscomputerapplicationssuchas Excel,Wordetc
Goodknowledgeofthesalesprocessandstrongcommunicationskillstointervieweffectivelytouncovermembers/clients’nee…