Medical Assistant​/Receptionist

Medical Assistant / Receptionist

Halton Fertility & Women’s Health Centre Oakville & Georgetown, ON Full-Time | Permanent | In-Person

Halton Fertility & Women’s Health Centre is a leading fertility clinic dedicated to providing high-quality, patient-centered reproductive care. Our team is committed to supporting individuals and families with compassion, professionalism, and excellence in reproductive endocrinology and infertility treatment.

We are seeking a highly organized and compassionate Medical Assistant / Receptionist to serve as a front-line representative of our clinic. This individual will play a key role in ensuring smooth daily operations while delivering exceptional patient care in a supportive and often emotionally sensitive environment.

The ideal candidate is professional, detail-oriented, empathetic, and able to manage multiple responsibilities in a fast-paced medical setting.

• Greet and assist patients in a warm and professional manner
• Manage incoming calls and schedule appointments efficiently
• Utilize Electronic Medical Record (EMR) systems daily
• Triage emails and track patient referrals
• Maintain accurate and confidential medical records
• Assist physicians during clinic procedures
• Prepare and maintain medical supplies and inventory
• Take patient vital signs (blood pressure, temperature, BMI, urine testing)
• Ensure clinic cleanliness and compliance with health and safety standards
• Coordinate medical office services including equipment and waste disposal
• Collaborate with team members to ensure optimal patient experience

• Completion of Medical Office Administration program or relevant experience preferred
• 1–2 years of customer service experience required
• Previous experience in medical or clinic setting preferred
• Knowledge of EMR systems (Accuro an asset)
• Familiarity with OHIP billing an asset
• Phlebotomy certification an asset
• Strong typing skills and attention to detail
• Excellent organizational and time management skills
• Compassionate, patient-focused, and able to handle emotionally sensitive situations

• Monday to Friday, 6:30 AM – 2:30 PM
• Saturday morning shifts as needed
• Willingness to travel between Oakville and Georgetown locations preferred

Full-time, Permanent

• On-site parking
• Supportive team environment
• Opportunity to work closely with fertility specialists