Sr. HR Coordinator, Super Market Merchandising

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

We are seeking an experienced and highly motivated Sr. HR Coordinator to provide day-to-day support to our Super Market Merchandising client group. This role calls for a customer-focused team player who can provide timely HR advice, resolve colleague issues and ensure the smooth execution of HR processes and programs. The successful candidate will bring a digital and continuous improvement mindset, using data, technology, and AI-enabled tools to simplify processes and enhance the colleague and manager experience.

• Act as a front-line HR contact for colleague and leader questions and concerns within the assigned client group.
• Provide advice and support on HR policies and programs, employee relations, performance management, recruitment, training and development, compensation and benefits.
• Support sensitive colleague and employee relations matters, conducting research and escalating complex issues as appropriate.
• Coordinate and support key annual HR processes including Performance and Compensation, Engagement Survey, Headcount Validation and Succession Planning.
• Partner with Talent Acquisition and hiring managers to support a smooth end-to-end recruitment and onboarding process.
• Support the rollout and adoption of HR programs, initiatives, and HR technology.
• Maintain HR data integrity and use HR systems, data and reporting to identify trends, provide insights and support decision-making.
• Identify opportunities to simplify, automate, and improve HR processes using approved AI, digital tools and technology.
• Responsibly use AI-enabled tools responsibly to support research, analysis, communications, documentation, and other HR activities while maintaining appropriate confidentiality and human oversight.
• Develop and improve templates, workflows and repeatable processes that reduce manual work and improve HR service delivery.
• Support compensation recommendations and administration of annual merit and incentive processes.
• Coordinate leave of absence and accommodation requests in partnership with appropriate internal teams.
• Research and resolve payroll, benefits and other HR inquiries as required.
• Support compliance with applicable employment legislation, company policies and HR practices.
• Assist the HR team with research, analysis, reporting and implementation of HR programs and projects.
• Contribute to continuous improvement by challenging existing processes and identifying simpler, more effective ways of working.

• Post-secondary education, preferably in Human Resources, with an HR professional designation completed or in progress considered an asset.
• 3–5 years of progressive HR experience, preferably within a large, complex organization.
• Strong understanding of HR practices and the employee lifecycle, with experience supporting HR programs and employee relations.
• Strong digital literacy, including Microsoft Office, HR information systems (Workday preferred) and AI-enabled productivity tools.
• Demonstrated curiosity and enthusiasm for AI, automation and emerging technologies, with a desire to use them to improve how HR work gets done.
• St…