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Job Description & How to Apply Below
Full-time, 35 hours per week, Hybrid.
Location:
Brampton, ON (Kennedy Rd). Temporary contract – 12 months. Salary Grade 17: $145,460 annually. This position is to fill a current vacancy.
What You’ll Do
Technical Leadership & Metering Operations
Provide technical leadership and direction related to metering systems, technologies, and industry best practices.
Design, plan, and implement operational improvements focused on productivity, efficiency, cost optimization, and enhanced customer service.
Review, recommend, and oversee metering software, communications systems, and meter reading technologies.
Prepare and review technical documentation, including electrical drawings, cabling designs, and work schedules.
Maintain required Independent Electricity System Operator (IESO) documentation and databases for registered wholesale metering points.
Approve and stamp technical drawings requiring Professional Engineer (P.Eng.) authorization.
Manage IESO site maintenance activities, audit requirements, and Meter Trouble Report (MTR) investigations and resolutions.
Coordinate IESO registration activities and provide technical expertise throughout the registration process.
Provide metering and technical support related to power quality and operational issues.
Business Growth & Strategic Leadership
Contribute to Accredited Meter Service Provider (MSP) and Accredited Meter Verifier product development strategies and business plans.
Identify and pursue opportunities to grow the metering services business through new contracts, client relationships, and acquisition opportunities.
Lead responses to Requests for Proposals (RFPs), including pricing strategies, proposal development, contract negotiations, and client agreement management.
Support the development of annual business plans, budgets, forecasts, and resource plans.
Manage departmental budgets and exercise signing authority in accordance with corporate policies.
Oversee the organization’s wholesale metering and meter service obligations.
Regulatory Compliance & Risk Management
Ensure compliance with all applicable IESO Market Rules, Measurement Canada requirements, and other regulatory obligations related to metering.
Ensure compliance with customer and client contractual commitments.
Maintain accreditation and compliance requirements associated with Meter Market Participant obligations.
Plan and oversee meter reverification and seal extension programs as required.
Lead interval metering and large customer metering programs.
Maintain effective document control and record management processes.
Monitor regulatory developments and implement required changes to policies, procedures, and operational practices.
Stakeholder & Customer Relationship Management
Build and maintain strong relationships with internal and external stakeholders, representing all aspects of wholesale metering services and related programs.
Collaborate with customers, clients, regulators, and industry partners to address metering, billing, and service-related matters.
Represent the organization at IESO, Measurement Canada, and industry committee meetings.
Act as a trusted advisor on metering services, customer connections, and value‑added solutions.
People Leadership & Resource Management
Provide leadership, coaching, mentorship, and performance management to support employee engagement and development.
Lead workforce planning activities to ensure the department has the resources and capabilities required to meet business objectives.
Manage departmental projects and strategic initiatives to ensure delivery within established timelines, quality standards, and budgets.
Identify, recommend, and implement process improvements, policies, and procedures that enhance operational effectiveness.
Participate in recruitment, selection, succession planning, and talent development activities.
Support employee growth through training opportunities, technical guidance, performance feedback, recognition, and corrective action when required.
Health, Safety & Environmental Leadership
Promote and maintain a strong safety culture across the department.
Ensure compliance with all applicable…
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