Manager, Vendor Risk Management
Listed on 2026-10-06
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IT/Tech
Cybersecurity, Information Security & Data Protection, IT Business Analyst, IT Consultant
As the Manager, Risk Management you will be part of the Vendor Information Risk Management team and conduct assessments on information security controls. In this role, you will measure the effectiveness of the security controls, identify control gaps, and provide business advice and guidance on the various IT risks and/or contract gaps associated with the supplier. This is an individual contributor position based out of the Toronto, ON or Waterloo, ON office with a hybrid work arrangement (3 days in office).
Position Responsibilities:- Responsible for Information Security risk assessments of new and existing vendors.
- Reviews include IT Controls, AI governance controls, Business Continuity/Disaster Recovery controls, Subcontractor reviews.
- Assist with the establishment and completion of risk control assessments of vendor information systems and functions
- Provide and exhibit an expert understanding of specific technical concepts and solutions
- Research and investigate independently new issues and innovations to maintain currency of technical expertise
- Identify problems, propose then execute solutions
- Perform contract reviews working with Legal, as appropriate
- Collaborate with key vendors, partners and other teams
- Assist with metrics creation and reporting
- Improve current processes adding value and efficiencies
- Perform site visits of vendors as required – virtually.
- 5 to 7 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience
- Bachelor's degree or equivalent
- CISA is required
- CRISC or CISSP preferred but not required
- Excellent organization and planning abilities
- Understanding of IT controls, audit and risk management
- Ability to present to and work with all levels of management
- Ability to handle complex issues
- Proven ability to quickly and easily adapt to changes within the business and organization
- Able to explain and bring business specific context to key IRM principles
- Understands constraints that impact specific operations and decisions in their immediate area, business and/or division
- Ability to Identify the big picture of interrelationships and dependencies
- Ability to balance competing demands with little management direction/support
- Ability to manage high Visibility and high-risk consequences
- Effective communication, presentation, negotiation and influencing skills
- IS risk assessments
- Is a powerful influence in a team environment
- Ability to Identify the big picture of interrelationships and dependencies
- Ability to balance competing demands with little management direction/support
- Ability to manage high Visibility and high-risk consequences
- Effective communication, presentation, negotiation and influencing skills
We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.
Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.
About Manulife and John Hancock:Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit
Manulife is an Equal OpportunityEmployer:
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work…
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