Senior Manager, AI Transformation

Have you ever wondered why we rely on harmful chemicals and artificial ingredients to maintain our body’s health? We have. After years of battling on-and-off tonsillitis, our founder Carly Stein finally found relief in an ingredient called propolis: a combination of tree and plant resin created by bees to protect the hive. We aren’t just creating cleaner alternatives to the traditional medicine cabinet;

we’re creating all-around cleaner products. Period. We merge modern science with natural medicine to prove that clean medicine can actually work. We believe that today’s most common health problems can be solved with better-for-you ingredients found right in nature. We source the highest-quality, humane ingredients, and we never water them down with artificial extras. We care about the world around us and the people in it.

It’s what drives our entire brand. We don’t just care because it’s cool; it's our genuine belief that our products empower you to take your health into your own hands. We’re all better human beings when we feel our best, right?

As Senior Manager, AI Transformation, you’ll own BKN’s AI strategy and lead how AI shows up in the way we work, from marketing and ecommerce to finance, operations and innovation. Reporting to the CEO, you’ll partner with leaders across the business to identify the highest-impact opportunities, embed AI into everyday workflows and measure what it delivers. This is an operator role, not a technical build role: we’re looking for someone who brings structure and urgency to a fast-moving space and turns AI experimentation into consistent, measurable results.

The role is remote and open to candidates anywhere in the US or Ontario, Canada.

• Build a clear, prioritized AI strategy and roadmap aligned to BKN's growth and operational goals
• Identify high-impact use cases across marketing, ecommerce, sales, finance, operations and innovation; build business cases and recommend priorities to the ELT
• Partner with Finance and IT to set data access, governance and security standards so AI tools use BKN data safely and effectively
• Balance quick wins with longer-term capabilities

• Serve as the central program owner for AI initiatives across all functions
• Run a structured operating cadence to track initiatives, milestones and dependencies
• Partner with functional leaders to align on priorities, owners and timelines

• Work with teams to design and deploy no-code/low-code AI agents that run end-to-end processes
• Redesign high-frequency workflows with AI at the center
• Standardize AI-enabled ways of working so teams operate consistently and at scale
• Build AI-enabled processes into standard operating procedures and team KPIs

• Apply AI to revenue-driving channels (DTC, Amazon, retail, marketing and content) to improve conversion, speed to market and customer experience
• Identify AI opportunities in product innovation, consumer insights and personalization
• Build business cases and proof points that show measurable return

• Own AI tool selection and use-case playbooks by function
• Partner with People & Culture, who own training delivery, onboarding and BKN's AI usage policy, to build role-specific enablement
• Build on BKN's existing AI champions network, office hours and governance framework
• Foster a culture of experimentation and continuous improvement

• Define and track success metrics across productivity, performance and revenue impact, e.g., hours saved, cycle-time reduction, cost savings and adoption rate by team
• Build visibility…