Senior Manager Demand Planning

Position: Senior Manager - 2, Demand Planning
Title:

Senior Manager - 2, Demand Planning
Driven by a bold pursuit of science and fueled by an unwavering commitment to patients, Sun Pharma is a leading global pharmaceutical company, providing high-quality medicines trusted by healthcare professionals and patients.

As part of our mission to Reach People and Touch Lives, we deliver innovative medicines, generics and consumer healthcare products that improve the lives of millions of people. With a broadly diversified portfolio of products that span multiple therapeutic areas, we improve access to effective, affordable treatments that promote better health and well-being.

Reaching People. Touching Lives.

Job purpose
The Sr. Demand Planning Manager is responsible for driving, owning and implementing systems for Sun Brand supply and distribution. This role takes ownership of delivering accurate sales forecasts and creating the final consensus forecast in collaboration with the commercial team for the Canadian Market. The Demand Planning Manager manages inventory of all finished goods and leads national demand planning for 530+ SKUs.

Duties and responsibilities

Generate and publish monthly dashboards of inventory performance indicators, interpret and explain them, and identify ways to correct problematic situations by measuring the evolution of results.

Month-End Analysis – current inventory and projections for finished goods.

Responsible to manage third party purchases and supply.

Collaborate with Sun Supply team and CMO’s to ensure a continuous supply of committed inventory.

Responsible to review backorder report and perform root cause analysis.

Coordinate with Quality Assurance to identify priorities for release of Finished Goods inventory to avoid market shortages or excess inventory.

Attend S&OP meetings with commercial team to confirm supply reliability.

Coordinate shipments, inventory movements, customs processes and samples request for QA/QC & 3PL.

Responsible for preparing, analyzing and maintaining relevant reports pertaining to the demand planning process and S&OP.

Responsible for Canadian Finished goods short dated analysis and ensure the inventory is in the right buckets.

Annual verification of Item Master. Ensure APO and ECC Master Data alignment.

Provide leadership and support on day to day operations of supply chain.

Increase forecast accuracy at SKU level by refined statistical modeling.

Coach and manage a team of 3 Demand Planners.

Institutionalize demand segmentation and exception-based planning logic to reduce forecast bias and improve forecast trust.

Serve as process owner for S&OP demand alignment, bridging Sales, Marketing, Finance, and Operations with actionable insights and a unified demand view.

Design and implement SOPs for lifecycle management, warehouse transitions, and new item introductions—enhancing planning agility and data integrity.

Develop a centralized monitoring dashboard for all Demand Planning KPIs, improving visibility and driving data-driven decisions and elevating executive reporting.

Partner with the Sales team to form monthly Sales Business Reviews to manage demand changes and integrate market intelligence into supply planning, supporting business continuity and launch readiness.

Manage Finished Goods inventory targets.

Manage SLOB inventory and reduce write offs.

Manage logistics budget by driving demand planning with proper lead times.

Other duties as assigned.

Additional responsibility (Only applicable to customer facing roles)
Report any adverse event received from customers for company products to the pharmacovigilance department / Drug Safety on the same day or within 1 business day.

Qualifications

Minimum University education - Bachelors degree in Business management/Engineering is required. (Having Master’s degree is an asset).

7+ years’ experience in supply chain in a pharmaceutical or food industry is required.

Demonstrated leadership to see a longer term view, develop an action plan to get there and effectively influence others to support the effort.

Expert knowledge of supply chain processes ideally in the Pharma Brand / Generics pharmaceutical industry.

Experience in interfacing and interacting with diverse business…