Logistics Customer Service Representative

Join Charger Logistics as a Customer Service Representative focused on logistics and dispatch operations. This role supports customer relations, freight coordination, and transparency in communications.

Based in Brampton, you'll be a key point of contact, ensuring smooth inbound and outbound freight management. With 3+ years in the trucking industry or dispatch, you'll cultivate strong relationships with customers and carriers to address service challenges. Your expertise in supply chain management will enhance our commitment to delivering on time and on budget.

Key Responsibilities:

• Coordinate daily freight operations and customer interactions

• Build relationships with brokers and carriers

• Analyze data to negotiate competitive rates

• Resolve discrepancies in service and documentation

• Direct logistics activities and select appropriate partners

Requirements:

• 3+ years of dispatch or trucking experience

• Background in Supply Chain Management or equivalent

• Strong customer service skills in logistics

• Knowledge of North American geography

• Proficient in MS Office, especially Excel and Word

Leverage your logistics expertise and customer service skills to thrive at Charger Logistics in Brampton.