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Logistics Customer Service Specialist
Job Description & How to Apply Below
Coordinate freight, carrier compliance, and customer solutions as a Customer Service Specialist with Charger Logistics in Brampton. Use transportation expertise daily.
This customer service specialist role supports inbound and outbound freight coordination for Charger Logistics. You will manage transportation priorities, analyze lane data, and communicate with brokers, carriers, and customers. The work includes negotiating rates, resolving discrepancies, and protecting customer satisfaction.
Key Responsibilities:- Coordinate inbound and outbound freight against daily priorities
- Ensure carriers follow company policies and procedures
- Analyze lane data, performance, and transportation costs
- Negotiate rates with customers and third-party carriers
- Resolve shipment discrepancies with brokers and customers
- Bachelor’s degree or college diploma in logistics, supply chain, or business
- One to two years in supply chain or transportation
- Experience handling full truckload shipments
- Familiarity with North American geography
- Microsoft Office proficiency and problem-solving skills
Apply transportation coordination, rate negotiation, and customer communication skills to support profitable freight service in Brampton.
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