On-Site Supervisor, Janitorial

Summary  Under the general supervision of the Regional Manager - Operations, the On-site Supervisor performs a variety of scheduled and ad‑hoc supervisory related tasks with emphasis on customer satisfaction and quality service delivery.
Responsibilities   Function as a core member of the Operations team.
Ensure accounts receive a high level of service through supervision and coordination of workers.
Maintain operational continuity at job sites by finding and replacing staff as needed.
Attend to any emergencies.
Respond quickly and efficiently to all operational requests.
Track inventory and equipment.
Inspect facilities to ensure safety and cleanliness standards.
Follow up with workers and ensure they complete all required tasks and adhere to BGIS SCS policies and procedures along with health and safety requirements.
Ensure all team members are compliant with company quality, security and safety mandates.
Assist/train cleaners in performing duties.
Review daily site evaluations/audits to ensure safety, security and cleanliness standards are met.
Execute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility issues efficiently.
Maintain work schedules according to client needs.
Demonstrate the values of the company and lead by example at all times.
Monitor staff absence and turnover, ensuring flexible cover arrangements within short notice.
Communicate with operations managers.
Protect company and clients' assets from misuse and damage.
Handle and assist with emergency procedures as required.
Perform other duties as assigned.
Qualifications   Valid driver's licence and own vehicle.
2+ years of experience in a cleaning or service‑related field.
Fluency in both written and oral English; bilingual skills are a bonus.
Excellent communication and strong interpersonal skills.
Intermediate computer skills and knowledge of Microsoft Office.
Excellent time management and problem‑solving skills; must adhere to tight deadlines, respond quickly to situations and execute solutions effectively.
Ability to work independently and as part of a team.
Effective attention to detail and a high degree of accuracy.
This is a regular, full‑time position with a salary range of $42,270 - $49,729 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education, and performance related to this role.
BGIS SCS is an equal opportunity employer. If you require accommodation during the recruitment process, please contact us n request for accommodation, we will consult with the applicant and provide, or arrange for, a suitable accommodation that takes into account the applicant’s accessibility needs due to disability.

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