Job Description & How to Apply Below
Property Manager
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.
Role:
Assistant Superintendent
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.
About The Position
The Assistant Superintendent is responsible for the daily maintenance, cleanliness, and smooth operation of the building while supporting the Property Manager and Superintendent.
Key Responsibilities
Building Maintenance & Operations
Perform routine inspection and maintenance of building systems including HVAC, plumbing, electrical, and mechanical equipment
Troubleshoot and resolve minor to moderate maintenance issues efficiently
Conduct preventative maintenance to ensure systems operate safely and effectively
Maintain building common areas, mechanical rooms, hallways, and exterior grounds
Suite Maintenance & Turnovers
Respond promptly to in-suite maintenance requests (e.g., plumbing, electrical, appliances, repairs)
Coordinate and complete suite turnovers, including repairs, and preparation for new tenants
Ensure units meet company standards and are move-in ready
Emergency Response
Respond to after-hours and weekend emergency calls on a rotational basis
Act quickly and effectively in emergency situations (e.g., leaks, power outages, fire alarms, flooding)
Follow proper safety and escalation procedures
Groundskeeping & Seasonal Duties
Perform garbage removal and maintain waste management areas
Handle snow removal (only at first snow fall), salting, and general seasonal upkeep of the property
Maintain exterior cleanliness, including walkways, parking areas, and landscaping support
Resident Relations & Customer Service
Address tenant concerns and complaints in a professional, respectful manner
Provide excellent customer service and maintain positive tenant relationships
Communicate effectively with Superintendent and Property Manager regarding issues or escalations
General Repairs & Support
Perform general handyperson work
Assist with contractor supervision as needed
Ensure compliance with workplace safety standards and company policies
Administrative & Reporting Support
Keep accurate records of maintenance work, inspections, and incidents
Report major repairs or system concerns to the Property Manager
Assist with inventory tracking for tools and supplies
Qualifications & Skills
Previous experience as an Assistant Superintendent or in residential building maintenance
Strong working knowledge of electrical, plumbing, HVAC, and general building systems
Ability to troubleshoot mechanical issues independently
Experience handling emergency situations calmly and effectively
Strong communication and interpersonal skills
Customer-service oriented with a professional demeanor
Physically capable of performing maintenance tasks (lifting, standing, climbing stairs)
Availability for on-call rotation, including evenings and weekends
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