Maintenance Team Lead

Who We Are  BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

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SUMMARY  The Maintenance Team Leaderis responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities. The Maintenance Team Leader is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection.

In addition to people leadership responsibilities, the Maintenance Team Leader also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.
KEY DUTIES & RESPONSIBILITIES   Leads a team of individual contributors
Assigns, prioritizes and monitors work progress
Monitors execution of activities and performance to ensure timely completion and adherence to all requirements including but not limited to operating procedures and practices, quality, performance and contract response requirements
Guides, coaches and trains direct reports
Provides input for performance review
Leads the delivery of as well as performs the following:
Oversees and monitors the activities and performance of Technicians within assigned facility. Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection
Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements
Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
Oversees and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
Oversees and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required
Coordinates and assists in the implementation of preventative maintenance program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
Coordinates and participates in facility-related projects
Oversees and maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis
Provides, participates and supports training, safety meetings, operational meetings, toolbox talks, etc.
Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
Other duties as assigned
Work Requirements   Must be able to work shifts, be on-call and be available to respond to emergencies
Must be willing to wear personal protective equipment
KNOWLEDGE AND SKILLS   5 years of facility operations and maintenance work experience
Previous people leadership experience, preferred
High school diploma plus trades training and certification
Ability to lead a team of individuals
Highly advanced ability to adhere to processes and practices relating to facility…