Transportation Claims Adjuster
Job in
Brampton, Ontario, Canada
Listing for:
Charger Logistics
Full Time
position
Listed on 2026-01-02
Job specializations:
-
Management
Risk Manager/Analyst
Job Description & How to Apply Below
As a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.
The Claims Manager oversees all accident investigation and claims management for Canadian and US trucking and logistics operations. This role handles the complete claims lifecycle from incident response through settlement, ensuring compliance with federal, state, and provincial regulations across both countries. A legal background is highly valued given the complex cross-border regulatory environment and litigation management requirements.
Qualifications:
Provide immediate response to accidents across North American operations and coordinate comprehensive investigations including scene documentation, evidence preservation, and witness statementsReview accident reports, driver logs, ELD data, vehicle maintenance records, and dispatch documentation to determine fault and liabilityCoordinate with police, regulatory authorities, and accident reconstruction experts in both countriesEnsure compliance with mandatory accident reporting under FMCSA regulations, provincial highway traffic acts, state requirements, and federal Motor Vehicle Safety ActManage all claims including automobile liability, bodily injury, property damage, cargo loss, and third-party claims across US states and Canadian provincesEstablish appropriate reserves based on exposure assessment and varying tort environments in different jurisdictionsNegotiate settlements with claimants, attorneys, and insurance adjusters in both countriesManage claims through litigation including coordination with defense counsel, discovery/examinations for discovery, depositions, mediations, and trial preparationCoordinate with legal counsel across multiple US states and Canadian provincesManage cross-border claims involving accidents or cargo damage in both countriesDevelop and maintain relationships with insurance carriers, brokers, legal counsel, and independent adjusters across North AmericaManage third-party administrators, medical providers, repair facilities, and expert witnesses in both countriesDevelop and implement claims handling procedures compliant with US federal/state and Canadian federal/provincial requirementsTrain staff on accident response and claims reporting procedures for cross-border operationsAddress jurisdictional issues in cross-border accidents and cargo claimsMonitor claims expenses and manage claims budgetSupport insurance renewal process with loss analysis from both countriesAnalyze loss trends across North American operations to inform risk management strategiesRequirements
Bachelor's degree in Business, Risk Management, Insurance, or related fieldMinimum 5-7 years of claims management experience in North AmericaAt least 3 years in transportation, trucking, fleet, or commercial auto claimsProven experience managing complex bodily injury and property damage claims in multiple jurisdictionsExperience with accident investigation and litigation management in US and/or CanadaUnderstanding of insurance regulations and tort systems in both countriesExperience managing cross-border claims and understanding jurisdictional issuesExpert negotiation, analytical, and investigative skillsProficiency with claims management software, TMS systems, and Microsoft Office SuiteBenefits
Competitive SalaryHealthcare Benefit PackageCareer Growth
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