Director, Record-to-Report

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Reports to: Senior Director, Record-to-Report

The Director, Record-to-Report
- Central Services is accountable for the performance, financial integrity, control environment and continued improvement of Project Systems and Fixed Assets services across SDM, LCL, LRE and Franchise operations.

The role leads internal teams and governs third-party service delivery to ensure accurate, timely and controlled accounting outcomes. The Director owns service performance, financial governance, material risk and issue resolution, while maintaining clear accountability for outcomes regardless of where work is performed.

Working within the broader Record-to-Report strategy and transformation roadmap, the Director leads the evolution of Central Services through standardization, simplification, automation and continuous improvement, strengthening service quality, productivity, controls and stakeholder experience.

• Own the end-to-end effectiveness and performance of Project Systems and Fixed Assets services across the Central Services portfolio.
• Translate R2R priorities into clear service objectives, performance expectations and improvement plans.
• Establish service standards, performance measures, governance and clear accountability across internal teams and service partners.
• Ensure material service issues, capacity constraints and risks affecting financial reporting, period-end close or business operations are effectively resolved or escalated.

• Lead Project Systems services across SDM, LCL and LRE Minor Capital, ensuring accurate, timely and controlled project accounting, settlements, reconciliations and reporting.
• Lead Fixed Assets accounting and reporting across LCL, SDM and Franchise operations, ensuring the integrity of asset accounting, depreciation, reconciliations and financial reporting.
• Ensure appropriate governance and controls maintain the completeness, accuracy and integrity of financial information across both service areas.
• Ensure significant exceptions, aged items, recurring errors and systemic issues receive effective root-cause analysis, corrective action and escalation.

• Govern third-party and offshore service delivery, maintaining clear accountability between provider execution and responsibilities retained within EBS.
• Establish and manage service expectations, SLAs, KPIs, controls, capacity requirements and escalation protocols.
• Hold service providers accountable for service quality, timeliness, control execution, performance and sustainable resolution of systemic issues.
• Ensure outsourced delivery remains aligned with business priorities, control requirements and the R2R transformation roadmap.

• Maintain accountability for a strong financial control, risk and governance environment across internally managed and outsourced Central Services activities.
• Ensure appropriate controls and governance over significant accounting activities and…