This is a unique opportunity to lead and shape both Canada and U.S. Retirement’s high-priority marketing initiatives, driving advisor engagement, pipeline growth, and measurable business outcomes. The role contributes directly to organizational success by developing integrated go-to-market strategies, advancing marketing and sales enablement capabilities, and leveraging customer insights to enhance advisor and client experiences.
As a central leader across key strategic priorities—including advisor-led growth campaigns, journey orchestration and automation, and performance measurement—you will play a critical role in delivering results s position offers strong visibility, cross-functional leadership exposure, and the opportunity to influence enterprise-wide strategy while making a tangible impact on revenue growth and market positioning.
Position Responsibilities- Lead advisor practice management and thought leadership campaigns to drive lead generation and sales opportunities.
- Support transformation teams to execute key go-to-market initiatives, providing strategic marketing input, and contributing to high-impact programs that drive client experience, retention, and growth.
- Develop and execute advisor journey automation strategies, including segmentation-based journeys for top-tier advisors, multi-step nurture campaigns, and onboarding-triggered experiences to deepen engagement and reinforce advisor programs.
- Activate Voice of the Customer insights by synthesizing VoC/NPS data, identifying key pain points, and partnering cross-functionally to deliver targeted solutions, messaging, and experience improvements.
- Drive cross-segment integration initiatives by promoting shared marketing programs, scaling best practices, and aligning messaging across retirement, wealth, retail, and institutional solutions.
- Modernize sales and marketing enablement by enhancing core programs and partnering with Sales and Competitive Intelligence to deliver differentiated, AI-enabled capabilities.
- Support the development and scaling of AI-enabled advisor tools that leverage automation and predictive insights to improve efficiency and elevate advisor and client outcomes.
- 8+ years of progressive marketing experience, preferably in B2B financial services, retirement, wealth, or insurance.
- Bachelor’s degree or equivalent college-level education required.
- Proven experience leading content strategy, integrated marketing programs, and go‑to‑market execution.
- Strong stakeholder leadership skills with demonstrated success influencing across matrixed organizations.
- Experience managing complex change, priority initiatives, and enterprise-level strategies.
- Exceptional strategic thinking, communication, and storytelling skills.
- Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
Reference Salary
Location:
Toronto, Ontario
Working Arrangement:
Hybrid
Salary Range: $92,900.00 CAD - $ CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off…
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