Quality Assurance Supervisor

Who we need
Reporting to the Plant Quality Assurance Manager, we are looking for a Quality Assurance Supervisor to join and lead our team and programs. You will partner closely with QA, production, sanitation, maintenance, procurement, scheduling, and plant leadership as you drive program execution and support continuous improvement. You will work directly with sampling, testing, hold‑and‑release processes, laboratory programs, pest control, and documentation management.

You will lead and support a QA team across multiple shifts, fostering accountability, consistency, and a strong food safety culture. This is a fast‑paced manufacturing environment where priorities can shift quickly. You will be expected to make timely decisions, stay calm under pressure, and take ownership of outcomes that directly impact product quality and business performance.

How you will make an impact

Lead and develop the QA team.  You will oversee a team across multiple shifts, providing direction, coaching, and support. You will foster accountability, consistency, and a strong food safety culture while addressing performance, training, and day‑to‑day team needs.

Lead program implementation.  You will take ownership of implementing key food safety and quality programs currently handled by the Plant QA Manager. You will identify required resources, determine next steps, and drive completion. You will follow up on meetings and action items to ensure every element of each program is fully in place.

Ensure consistent program execution.  You will maintain accurate documentation and oversee the day‑to‑day execution of food safety and quality procedures. You will verify program completion, monitor status, and recommend updates or improvements where needed.

Verify production compliance.  You will monitor production activities to confirm adherence to HACCP, GMP, allergen control, sanitation standards, and contract packaging requirements. You will conduct routine inspections, perform in‑process checks, and investigate issues directly on the floor.

Manage sampling, testing, and product release.  You will oversee sampling and product testing to ensure materials meet all specifications prior to shipment. You will supervise team members responsible for hold‑and‑release and product disposition, validate documentation accuracy, and ensure timely release decisions.

Oversee laboratory and support programs.  You will ensure laboratory programs are executed consistently and meet required standards. You will support pest control, hold logs, and other quality monitoring programs that ensure plant‑wide compliance.

Investigate and resolve quality issues.  You will document non‑conformances, complaints, and deviations. You will conduct investigative follow‑up, support root cause analysis, and contribute to corrective and preventive actions. You will assess risk, understand severity, and make timely decisions to resolve issues, escalating when appropriate.

Manage reporting and escalation.  You will act as a key contact for quality concerns and communicate program status to the Plant QA Manager for Brampton and Indy. You will track KPIs, analyze trends, and prepare reports to support decision‑making and communicate insights to cross‑functional teams.

Support audits and inspections.  You will prepare documentation, verify plant readiness, and support regulatory, third‑party, and customer audits. You will coordinate with cross‑functional teams to ensure requirements are met and findings are addressed.

Coordinate cross‑functionally.  You will work closely with operations, sanitation, maintenance, and procurement teams to align on program requirements. You will use strong judgement to prioritise tasks, resolve issues, and keep programs moving forward.

Support the QA team.  You will serve as a backup to the Plant QA Manager and QA Coordinators as required, ensuring continuity of quality operations.

What you bring to the role

The education.  You have a bachelor’s degree in Food Science, Microbiology, or a related field, or you bring equivalent technical training that supports strong comprehension of food safety and quality systems. You can read and interpret…