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Job Description & How to Apply Below
Metro Supply Chain is a 2024 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Summary
Reporting to the Quality Assurance Manager, the Quality Assurance Coordinator will be responsible for day-to-day quality checks on the production floor while maintaining a prominent level of Quality checks at the repairs workshop and consumables.
Shift
Tues to Saturday; 7:00am to 3:00pm (Tues to Thurs) & 11:00am to 7:00pm (Fri & Sat);
Flexibility in schedule expected as per business requirements
Responsibilities
Perform regular quality checks on the production floor to ensure production meets client's standards for accuracy, etc.
Record and report on the outcomes of the quality audits to the Supervisor.
Participate in writing and maintaining Client Specifications following quality control guidelines.
Work closely with all departments to ensure staff are working in compliance with client expectations.
Provide recommendations for process improvement to reduce cost and improve quality.
Assist with the preparation of external quality audits.
Assist in creating and maintaining an environment that promotes positive communication within the facility as well as fostering teamwork within the operation.
Maintain a clean and safe work environment.
Training e-commerce distribution center's team from beginning to end, according to the client’s quality expectations and adjusting training processes based on needs.
Creating, adapting, and carrying out training programs and transmitting the correct philosophy of product care, quality, and image.
Updating training manuals, always maintaining the client’s level of expectations.
Responsible for creating and implementing a daily reporting system, gathering data across areas and shifts based on quality performance, error tracker, training tracker, customer claims, tidiness, and cleanliness.
Responsible for all consumables on hand, coordinating needs, calculation, and order placing.
Contributing to building and maintaining a team that is responsible of product care and training within the distribution center.
Responsible for total quality across all shifts, areas, and processes.
Complete paperwork and documentation accurately and effectively
Core Competencies
Capable of working independently and as part of a team.
Solid working knowledge of Windows, Excel, and Power Point
Approachable, positive interpersonal style.
Excellent communication skills both written and verbal.
Service orientated with strong customer service skills and commitment to quality of work.
Organized and shows strong attention to detail.
Problem solving skills with the ability to seek alternative solutions.
Ability to maintain professional standards of personal presentation, to represent the image of the brand.
Experience
3PL experience would be an asset .
E-Commerce experience is an asset.
Flexible to work overtime when required.
Experience in fashion retail is a plus
Why Join Us
Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Employee Appreciation Day
Company sponsored social events
Community volunteering
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
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