Quality Assurance Manager

We are a North American Leader in the Fabrication sectors with operations across Canada and the USA. We are a fully-integrated supplier of manufacturing and engineering services providing steel components and complex, high value-added assemblies for the agricultural, construction, mining, energy, heavy truck, and industrial sectors.

The Quality Manager is a strategic leader responsible for overseeing quality functions within our manufacturing operations. This role ensures consistent implementation of quality systems, drives continuous improvement, and maintains compliance with customer, corporate, and regulatory requirements. The ideal candidate will bring strong leadership, coordination, and a proactive approach to problem-solving and performance optimization.

The Quality Manager will report directly to the General Manager.

This is a dual-site position supporting our Brampton and Bramalea operations. The successful candidate will be expected to travel between these locations as business needs require.

Essential Duties and Responsibilities
Leadership and Strategy

Develop and implement a unified quality strategy across multiple facilities.

Standardize quality systems, procedures, and documentation to ensure consistency and compliance.

Coordinate initiatives for APQP, PPAP, SPC, and other core quality tools.

Monitor and report site-specific and consolidated quality metrics, including PPM, customer satisfaction, and audit results.

Lead cross-functional teams across locations to resolve systemic quality issues and share best practices.

Quality Control and Compliance

Oversee quality control activities for welded, machined, and fabricated components.

Ensure conformance with engineering drawings, GD&T, and customer specifications.

Implement and maintain Quality Management Systems (ISO 9001, IATF 16949).

Ensure documentation, audits, and corrective actions are executed consistently.

Non-Conformance and Customer Engagement

Serve as the primary contact for customer quality concerns and ensure timely resolution and communication.

Manage internal and external non-conformance reports (NCRs) across facilities.

Support new product launches, PPAP submissions, and process validation activities.

Continuous Improvement and Problem Solving

Drive root cause analysis and corrective/preventive actions (CAPA).

Collaborate with Production, Engineering, and Supply Chain teams to improve processes and first-pass yield.

Utilize SPC, measurement data, and quality metrics to identify trends and improvement opportunities.

Champion Lean Manufacturing and continuous improvement initiatives.

Reporting and Performance Management

Monitor KPIs and provide regular performance reports to senior leadership.

Use data-driven insights to prioritize improvement initiatives.

Resources and Budget Management

Oversee allocation of quality resources, including staffing, equipment, and training.

Manage departmental budgets while ensuring cost-effective quality operations.

Team Development and Oversight

Implement training programs to elevate technical skills and standardize quality practices.

Supervise, mentor, and develop Quality personnel across multiple locations.

Foster a culture of quality and continuous improvement throughout the organization.

Education, Knowledge,

Skills and Abilities

Bachelor's degree in Engineering, Quality, or a related technical discipline (required).

Minimum of7–10 years of progressive experience in Quality within a manufacturing environment, including leadership experience and implementation of quality systems and processes.

ASQ Certification (CQE, CQA, CMQ/OE) is considered an asset.

Advanced knowledge of Quality Systems and Core Tools (APQP, PPAP, MSA, SPC, FMEA).

Strong working knowledge of IATF 16949, ISO 9001, ISO 14001, and other applicable quality standards.

Advanced problem-solving skills utilizing methodologies such as 8D, Root Cause Analysis (RCA), and 5-Why.

Excellent leadership, communication, organizational, and interpersonal skills.

Ability to manage multiple priorities in a fast-paced manufacturing environment.

Pay Transparency
Salary Range:  $120,000 - $135,000 CAD annually

We encourage all qualified candidates to apply.

Use of AI
We use robotics and automation technologies in our manufacturing operations. However, job applications are reviewed by humans.

We do not use artificial intelligence to screen, assess, or process applicants during the recruitment process.

Accessibility (AODA)
Matcor-Metal Fab is committed to creating an accessible and inclusive hiring process. Accommodations are available upon request for candidates participating in all aspects of the recruitment process, in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

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