Quality Assurance and Continuous Improvement Coordinator

Stack Teck, with over five decades of mold building innovation, is a leading source of high productivity tooling solutions for the injection molding industry. Stack Teck supplies a wide range of injection molds and IML automation used to produce plastic parts in applications such as caps, closures, medical, PET preforms, and thinwall packaging; as well as complete system integrations including IML.

The Quality Assurance & Continuous Improvement Coordinator supports Quality Management System (QMS) compliance and assists in driving operational process improvements. This role balances day-to-day tactical quality tasks—such as coordinating non-conformance reports (NCRs), customer complaints, and equipment calibration—with participating in continuous improvement (CI) projects to reduce waste and optimize workflows.

• Bright, clean, air conditioned office and production environment.
• Convenient location with quick 407 and 427 highway access and public transit to our door.
• Competitive compensation based on experience, with incentive opportunities.
• Educational Assistance Program including training, development and post-secondary education with reimbursement.
• Company matching contributions to retirement savings plan (RRSP).
• Comprehensive group benefit plan including medical, dental, life insurance coverage and generous HCSA.
• Employee Assistance Program.

• Coordinate and document raw material and in-process non-conformances.
• Support root-cause analysis, track corrective actions, and maintain floor visual management boards.
• Assist in organizing customer complaint review meetings.
• Participate in 5
  
  Why sessions, track preventative actions, and help draft professional reports for external customers.
• Support the update, maintenance, and auditing of essential QMS documentation, including Quality Procedures, SOPs, checklists, and standardized work instructions.
• Assist in executing internal quality audits and maintaining accurate asset calibration record databases. /li
• Apply foundational SPC techniques, Process Capability studies (Cpk/Ppk), and Gauge R&R to help stabilize production lines and analyze process variation.
• Help consolidate quality metrics to build monthly Cost of Quality (COQ) reports, defect trend lines, and KPI dashboards using Excel and PowerPoint.
• Support the Microsoft Dynamics 365 (D365) ERP deployment by helping map manufacturing and quality workflows into digital systems.
• Participate in daily Gemba meetings to track and visually report on Safety, Quality, Delivery, and Productivity (SQDP) metrics.
• Collaborate with the operations group on troubled production runs requiring engineering analysis, rework protocols, or technical troubleshooting.
• Assist with cross-departmental continuous improvement projects, contributing to initial research, scoping, milestone planning, and testing.
• Support day-to-day Coordinate Measuring Machine (CMM) inspection activities and help train operators on basic dimensional measurement requirements and 3D CAD measuring workflows.

• Post-secondary education in a technical discipline, preferably Mechanical or Industrial Engineering.
• Knowledge of Quality Management Systems (QMS) is considered a strong asset.
• Knowledge of machining processes in an engineered-to-order manufacturing environment is an asset.
• Experience or exposure to the injection molding industry is considered an asset.
• Strong communication, interpersonal, and computer skills.
• Strong organizational, planning, and project management skills.

• Decision Making:
  Utilizing effective processes to make decisions.
• Teamwork:
  Working effectively with others.
• Analytical
  
  Skills:
  
  Strong analytical and problem-solving aptitude. Attention to…