Parts Advisor Mitsubishi

Drive for Excellence

As the highest volume Mitsubishi dealership in Ontario, Brampton Mitsubishi has proven its drive to succeed and service our community. With over 120 vehicles to test drive, we have the largest selection in the Brampton area.

Position at Performance Auto Group. Brampton Mitsubishi is looking for a team-oriented, hardworking Parts Advisor to join their team. The ideal candidate will have strong work ethics and a willingness to learn and succeed. Reporting into the Parts Manager, this position will mainly be responsible for promoting the sales of parts and ensuring consistent flow of parts to our customers. Experience in the automotive environment will be an asset.

Performance Auto Group is a leading automotive group whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values guide us today:

• Great
  
  Experience:
  
  Every customer is entitled to a great experience
• Integrity:
  We are honest and transparent in our actions
• Diversity:
  We are stronger through the inclusion of people, brands and ideas
• Innovation:
  We passionately embrace opportunities for new and continuous improvements
• Empowerment:
  We encourage and support our people in taking initiative
• Giving Back:
  We positively impact the communities in which we live, work and raise families

• Assisting customers with parts inquiries, in person, on the phone, and electronically.
• Filling orders for Service Technicians in the Service Department.
• Placing orders in a timely fashion.
• Maintaining proper inventory levels.
• Inspecting damaged parts brought in by customers to determine the proper replacement.
• Identifying the necessary part(s) required based on the customer’s description of issues.
• Examining returned parts for defects and conferring with customers about exchanging the part or processing a refund.
• Consulting catalogs for stock numbers and prices and bringing parts from the stockroom.
• Suggesting part(s) that are interchangeable, placing special orders for a part, or referring the customer to another business location if a needed part is not stocked.
• Unpacking, marking, and storing incoming parts in the stockroom according to a prearranged system.
• Receiving and filling telephone orders.
• Keeping catalogs and price lists up-to-date.
• Recording sales and taking inventory.
• Projecting a positive attitude for the benefit of our customers and fellow employees.
• Reading, understanding, and adhering to all rules, regulations and procedures as per company policies.
• Ensuring that all work performed is thorough, accurate, and completed in a timely fashion.
• Work effectively without supervision.

• Minimum 1 year of customer experience required.
• Automotive parts experience is considered an asset.
• CDK and EKTA experience is considered an asset.
• Strong automotive knowledge.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Personable, adaptable, and versatile.
• Willingness to work as a member of a team and interact with others in a professional and courteous manner.
• Valid Class ‘G’ Ontario driver's license and clean drivers abstract.
• Possible Saturday work as per business needs.

• Excellent management support and guidance.
• Opportunities through our Internal career mobility program.
• Access to health, dental and vision insurance.
• Disability, critical illness and life insurance for the unexpected.
• Our Employee Assistance Plan (EAP) for you and your family's wellness.
• Discount on vehicles, service and parts for you and your family.
• Discounts to retailers and service providers across the country.
• Free and engaging employee events.
• We love giving back to our communities!

Job Type: Full Time - Permanent

$45,000 - $75,000 per year (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. It includes Auto Planet, Canada’s largest indoor used car showroom.

The recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.