Pet Bather

Pet Bather Job Summary

Pet Smart’s Professional Bather is responsible for engaging with pet parents and their pets while providing positive experiences, salon‑specific services and upholding the company’s vision, mission, values, and strategy. The role also shares responsibility for store cleanliness, recommending solutions for pet parents, and maintaining pet safety standards. The position is paid on an hourly basis and compensation is based on experience, training, skills, knowledge, and store location.

• Paid Weekly
• Health & Wellness Benefits*
• 401k Plan with company match
• Paid Time off for full‑time associates
• Associate discounts
• Tuition Assistance
• Career pathing
• Development opportunities

* Providing standalone grooming services for cats is required for associates hired on or after March2,2026. Associates hired prior to this date may elect to be trained in cat grooming; once trained, cat grooming becomes an essential function of the role.

• Successful completion of Pet Smart’s Splash training and safety certification program.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Responsible for check‑in and check‑out procedures.
• Independently performs the full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services, as well as standalone services for cats*, in accordance with Pet Smart’s bathing standards and procedures.
• Shares additional health and wellness solutions with pet parents based on pet’s needs.
• Ensures a secure environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs, and sells merchandise and services.
• Maintains total store cleanliness standards.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Robust written and verbal communication skills.

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise osure to live animals and their handling is common.

Pet Smart is an Equal Opportunity Employer. Pet Smart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.