Team Lead in Retail Store Operations

Location: Halton Hills

Join Roots as a Team Lead where your leadership will enhance in-store experiences at our Halton Hills location. Drive sales, coach associates, and ensure operational excellence.

As a key link between management and sales associates, the Team Lead plays a crucial role in the store's success. Reporting to the Store Manager, you will assist with operational tasks and inspire your team. Your focus on both customer service and team motivation will create an exceptional shopping atmosphere.

Key Responsibilities:

• Foster a customer-focused selling culture

• Support store management with daily operations

• Onboard and train new sales associates

• Provide constructive feedback to team members

• Resolve customer service matters promptly

Requirements:

• Minimum of 1 year retail experience; luxury retail preferred

• Proven ability to lead and inspire a team

• Strong problem-solving and organizational skills

• Committed to outstanding customer service

• Availability for weekend and holiday shifts

Lead with passion at Roots by utilizing your skills to create a memorable retail environment.
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