Auto Parts Store Experienced Counterperson

Auto Parts Store Experienced Counterperson

Full Time Employee Brampton, ON, CA

8 days ago Requisition

Position Title: Auto Parts Store Experienced Counterperson

Location: Brampton, ON

Type of Employment: Full-time permanent

Compensation: Wage range of $22.00 - $25.00 per hour depending on experience, plus comprehensive group benefits

Hours:

• 40 to 44 hours/week
• Monday to Friday
• Alternating Saturdays

Who are we looking for?

• A dedicated individual looking for long-term employment with opportunity for growth and is committed to working reliably for 40 – 44 hours/week
• A team player with a strong work ethic, positive attitude and customer-focused mindset
• An individual with a passion for customer service, and knowledge of the automotive aftermarket parts, cataloguing systems and/or sales/repair/service experience

Position Summary

Canusa/APC fosters long-lasting relationships with our customers. We establish connections built on trust, transparency, and dedication. The primary objective of this role is to provide professional customer service and process orders using knowledge, company systems and parts catalogues. The individual will also pick, ship, receive, stock and organize automotive parts and effectively deliver automotive parts to customers. Effective use of company resources and tools is an integral part of this role, as well as meeting and setting customer service goals.

Who are we?

Canusa Automotive Warehousing Inc. (Canusa) | Auto Parts Centres (APC) is a family-owned business that values workplace culture and safety. Canusa/APC provides opportunities to grow alongside accomplished industry leaders. If you are a dedicated individual searching for rewarding, long-term employment, this career could be the perfect fit! Visit our website to learn more about us at  .

Key Responsibilities

• Provide quality customer service and assist with customer inquiries both in-person and over the phone using automotive knowledge, the company database, and parts catalogue
• Answer inbound calls and ensure all calls are answered in a professional manner, and make follow-up calls to customers as necessary
• Complete necessary paperwork (e.g. warranty forms) in an accurate manner
• Maintain overall store appearance by cleaning and organizing on a regular basis
• Pick, receive, ship, stock, organize, and deliver auto parts orders when necessary
• Other reasonable duties as assigned by the management team

Key Requirements and Experiences

• Automotive aftermarket parts experience (customer service, sales, repair) required
• Customer service experience required
• A valid G Driver’s license and clean 3-year abstract preferred
• Basic computer skills (e.g. ability to use and navigate Microsoft Office Suite including Word and Excel, online database and web-based training)
• Basic mathematical skills and understanding of basic units of measurement
• Ability to sort items alphanumerically

Desirable

Skills and Abilities

• Knowledge of wholesale practices and techniques
• Strong communication skills (verbal and written)
• High level of professionalism
• Positive attitude with a flexible mindset
• Health and safety awareness (e.g. safe material handling practices, knowledge and application of proper ergonomics and hand hygiene)
• Accountability and dependability
• Excellent ability to work independently and as a team
• Time management skills and prioritization skills with a deadline-oriented mindset
• Ability and willingness to learn new technology and procedures
• Attention to detail and excellent organization skills
• Ability to multitask
• Ability to thrive in a fast-paced environment and take initiatives as necessary (challenge-seeking attitude)
• Ability to understand, respond to, and work with a diverse population
• Strong willingness to improve, learn, and adapt in accordance with new practices and…