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Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Strengthen Walmart Canada’s customer experience through front-end supervision, associate training, and transaction oversight in Renfrew. Support consistent service across scheduled shifts.
This Customer Service Manager position combines retail leadership with operational control at the front end. You guide associates, monitor customer flow, and address concerns while supporting company programs. Training covers scanning accuracy, productivity standards, discount programs, EAS processes, and safety requirements.
Key Responsibilities:- Train associates on systems, procedures, and safety requirements
- Monitor front-end operations and customer flow
- Provide guidance for customer and associate concerns
- Verify purchase, return, and exchange processes
- Promote credit card and protection plan programs
- Be at least 16 years old
- Remain available for varied shifts and holidays
- Maintain register accuracy through audits and controls
- Support EAS processes and alarm handling
- Lift up to 20 pounds and occasionally 50 pounds
Apply customer service supervision, associate development, and compliance skills within Walmart Canada’s Renfrew retail operation.
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