Driver, Transportation Logistics, Transportation

Position Overview

The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks including vehicles with a gross vehicle weight (GVW) of greater than 26,001 lbs. Responsible for obtaining and maintaining a CDL license and heavy-duty DOT certification as required by state law to operate vehicles with a GVW over 26,001 lbs.

This position reports to Manager, Warehouse

Key Job Responsibilities

Driving, Delivery, and Pick-up Asset

• Drive Encore owned, leased, or rented vehicles including vans and box trucks that may exceed a gross vehicle weight (GVW) of 26,001 lbs

• Maintain set routes and schedules as directed by their supervisor to meet customer expectations

• Loading and unloading of vehicles

• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for

• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear

• Obey all applicable traffic laws and drive according to the weather/road conditions

• Able to complete a manual and/or electronic log book, based on an assigned region

Customer Service

• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers

• Maintain a positive relationship with all clients through effective communication and interaction

• Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs

Equipment Handling

• Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.

• Participate in annual physical inventory process.

• Perform quality control and equipment staging in warehouse as directed.

• Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance

• Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.

• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.

• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.

• Maintain and replenish all vehicle fluids as needed - e.g. wiper fluid, DEF, etc.

• Identify mechanical maintenance needs as they occur.

• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

Job Qualifications

• High School Diploma / GED

• Drive trucks with a Gross Vehicle Weight Rating (GVWR) under and above 26,001 lbs.

• CDL license and heavy-duty DOT certification as required

• Valid Driver's License minimum of 2 years driving experience

• Clean driving record

• Basic Computer Skills

• Exceptional customer service skills

• General knowledge of vehicle inspection and maintenance

• General understanding of proper load securement

• Proficient using GPS and other routing systems

• Ability to drive or sit for long hours at a time

• Good communication skills with internal and external customers

• High degree of team work with customers, peers, and managers

• Ability to use and understand automated routing software

• General competencies skills in smartphone use

• Serve as a brand advocate and ambassador in every interaction

• Ability to maneuver vehicle in heavy city traffic conditions

Competencies

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Instills Trust

• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Hourly Roles

Hourly Pay Range: $24.00 - $26.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation…