Customer Service Representative in Dispatch

Elevate your career at Charger Logistics as a Customer Service Representative focused on dispatch operations. This role emphasizes customer interaction and coordination to ensure efficient freight handling.

Charger Logistics is seeking a motivated individual for its Brampton office. With a commitment to employee growth, you'll serve as the main contact for customers, overseeing freight movement and daily priorities. This position combines relationship-building, problem-solving, and data analysis to enhance service delivery.

Key Responsibilities:

• Coordinate inbound and outbound freight for daily operations

• Build strong relationships with customers, brokers, and carriers

• Analyze data and negotiate rates for profitability

• Communicate discrepancies regarding service levels and documentation

• Organize logistics activities, including shipment tracking

Requirements:

• Minimum 2 years in trucking or dispatch experience

• Background in Supply Chain Management or relevant fields

• Proven customer service skills in logistics settings

• Ability to manage multiple time-sensitive projects

• Proficient in MS Office, especially Excel and Word

Bring your logistics expertise and customer service skills to Charger Logistics’ dynamic team in Brampton.
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