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Dispatcher, Transportation
Job Description & How to Apply Below
We are seeking a reliable and experienced Dispatcher to join a busy Truckload Operations team in Mississauga. In this role, you will manage an assigned fleet of drivers, tractors, and trailers, ensuring freight moves safely, efficiently, and on schedule.
Key Responsibilities- Manage an assigned fleet of drivers, tractors, and trailers.
- Dispatch loads and ensure pickup and delivery commitments are met.
- Monitor driver activity, ETAs, appointments, service alerts, and Hours of Service compliance.
- Coordinate cross-border shipments and required documentation.
- Communicate regularly with drivers regarding schedules, routes, appointments, and operational updates.
- Respond to delays, equipment issues, weather, traffic, and other service disruptions.
- Collaborate with Operations, Customer Service, Maintenance, Safety, and other departments.
- Support driver performance through scheduling, coaching, documentation, and utilization management.
- Maintain accurate dispatch records and operational documentation.
- Identify opportunities to improve fleet utilization, efficiency, and customer service.
- Assist the Dispatch Manager with reports and special projects as required.
- 2+ years of dispatch, transportation, logistics, or fleet operations experience preferred.
- Trucking or freight transportation experience strongly preferred.
- Cross-border dispatch experience is an asset.
- Strong knowledge of transportation and logistics operations.
- Excellent communication, organizational, problem-solving, and decision‑making skills.
- Ability to manage multiple priorities in a fast‑paced environment.
- Proficiency with Microsoft Office and transportation management systems.
- Ability to remain calm and professional under pressure.
- Night shift position (8-hour shifts).
- Must be flexible with scheduling.
- Coverage may include days, afternoons, nights, weekends, holidays, and rotating shifts as operationally required.
- Duration:
Temporary to Hire.
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