Picking Team Lead; Warehouse​/PL Distribution; Georgetown

Position: Picking Team Lead (Warehouse/ 3PL Distribution) (Georgetown)
Location: Georgetown

Position  PICKING TEAM LEAD
Location  Halton Hills, ON
Schedule  Monday to Friday
Days (6:00am - 2:30pm)
Job Type  Full-Time, Permanent
About QRC Logistics  QRC Logistics is a proudly family-owned transportation and logistics company based in the Greater Toronto Area. What began as a small courier company providing rush deliveries throughout the GTA has evolved into a full-service transportation, warehousing, and distribution provider serving customers across Ontario.
LTL transportation through our fleet of 5-ton trucks equipped with tailgates
Full truckload transportation services
Overnight delivery solutions
Time-critical rush delivery services
Warehousing, storage, and pick-and-pack operations
Retail distribution expertise
National transportation and distribution partnerships
At QRC Logistics, we pride ourselves on being innovative, accountable, flexible, and responsive while delivering exceptional service to our customers.

Position Overview  QRC Logistics is seeking an experienced Picking Team Lead to join our growing 3PL warehouse operation in Halton Hills. The successful candidate will be responsible for leading a team of Order Pickers and temporary flex staff within a high-volume distribution environment. This role plays a critical part in ensuring customer orders are picked accurately, efficiently, and on time while maintaining operational KPIs, inventory integrity, and safety standards.

This position is ideal for an individual who enjoys leading by example, coaching employees, driving performance, and supporting a fast-paced operation.

Key Responsibilities   Team Leadership & Employee Development  Lead, coach, and motivate a team of warehouse associates and temporary staff.
Assign daily workloads and monitor team performance throughout the shift.
Conduct start-of-shift meetings and communicate operational priorities.
Provide ongoing coaching, training, and performance feedback.
Support onboarding and training of new employees.
Monitor attendance and communicate staffing concerns to management.
Act as the first point of escalation for operational and employee-related issues.

Operational Leadership  Ensure customer orders are picked accurately, completely, and within required service levels.
Monitor productivity, quality, and operational performance throughout the shift.
Support achievement of departmental KPIs including productivity, accuracy, and on-time fulfillment.
Identify operational bottlenecks and implement corrective actions.
Ensure compliance with customer requirements, operational procedures, and warehouse standards.

Inventory & Quality Control  Support inventory accuracy by ensuring proper picking, scanning, and transaction processing.
Investigate inventory discrepancies, mis-picks, shortages, and damages.
Work closely with Inventory Control and Operations teams to resolve inventory-related issues.
Ensure accurate documentation of operational adjustments and corrections.

Safety & Equipment Oversight  Promote and enforce a strong safety culture throughout the operation.
Ensure employees follow all company safety policies and procedures.
Monitor proper use of warehouse equipment, RF scanners, and material handling equipment.
Maintain clean, organized, and safe work areas.
Report equipment concerns and coordinate repairs when required.

Reporting & Continuous Improvement  Monitor operational metrics and productivity trends.
Assist with reporting related to accuracy, productivity, staffing, and service levels.
Participate in process improvement initiatives focused on efficiency and quality.
Provide recommendations to improve workflow, staffing utilization, and operational performance.

Qualifications   Minimum 3 years of warehouse or distribution experience.
Previous leadership experience in a warehouse, logistics, manufacturing, or distribution workplace.
Experience working within a 3PL environment is considered a strong asset.
Strong knowledge of RF scanning, warehouse operations, and inventory control processes.
Demonstrated leadership, coaching, and team-building abilities.
Strong communication and conflict-resolution skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Proficiency with Microsoft…