Admissions Coordinator

Admissions Coordinator - Canada

The Admissions Coordinator serves as a front-linerepresentative of Medforth Global Education (MGE), supporting one of itsuniversities by ensuring operational accuracy, efficiency, and consistency across the admissions lifecycle. This role supports admissions operations across Grenada, Northumbria, and Waterloo and any additional universitypartnerships, with a strong focus on Canadian applicants and additional responsibilities supporting the Waterloo University pathway and any additionalpathways to come. The Admissions Coordinator is a key part of a Pod, a small,cross-functional team of an Admissions Officer, Admissions Coordinator, Recruiter, and Financial Aid/Institutional Student Financial Assistance Specialist, focused on efficiently moving students through the admissionsfunnel.

This position also requires responsiveness and adaptability across regions, with responsibilities that may vary to meet the unique needs of applicants across the US, Canada, or International markets.

• Facilitatedaily processing of applications and supporting documents across Grenada,Northumbria, Waterloo and any additional university partnerships.
• Serveas the primary point of contact for applicant file completion andinquiries
• Ensure data entry accuracy and maintain integrity across all applicant records
• Maintain accurate and up-to-date applicant records in Salesforce to track progressacross all campuses
• Prepare and send acceptance and scholarship letters while maintaining proper documentation

• Provide dedicated support for Canadian applicants, ensuring alignment with regional expectations, timelines, and communication standards
• Serveas a key operational resource for the Waterloo University pathway,including:
• Supportingapplication processing and document verification specific to Waterlooapplicants
• Assisting with workflow coordination between internal teams and Waterloo partners
• Monitoringapplicant progression and identifying bottlenecks unique to the Waterloopipeline
• Collaborate with Admissions Officers and leadership to ensure consistent and efficientprocessing of Canadian and Waterloo cohorts
• Support reporting, tracking, and process improvements related to Canadianapplicant volume and Waterloo operations

• Serveas an integral member of the Pod team to deliver coordinated, holisticsupport throughout the admissions process
• Supportdeposited students through key enrollment steps including financial aid,housing, travel, registration, and orientation
• Identifyapplicants at risk of disengagement and expedite for timely intervention

• Demonstrate knowledge of application processing compliance requirements and support adherence to institutional and regulatory standards
• Identify process inefficiencies, particularly within Canadian and Waterlooworkflows, and escalation opportunities for improvement
• Documentfunnel progression and ensure timely and accurate processing aligned withadmissions timelines

• Ownthe document submission process for assigned applicants from applicationthrough enrollment
• Contribute to individual and team enrollment goals through timely communication andfollow-up
• Supportfunnel health across all campuses, with heightened accountability for Canadian and Waterloo applicant movement

• Providecoverage across admissions functions to ensure uninterrupted service
• Assist with admissions projects, reporting, and data management initiatives
• Perform other duties and special projects as assigned, particularly thosesupporting multi-campus and Waterloo operations

This description is not intended to be all-inclusive. This position may perform other related duties as required to meet the ongoing needs of the department/institution.

• Bachelor’sdegree required
• Experience in higher education admissions, student services, or a related customer service role strongly preferred.

• Workperformed in a positive, creative, and collaborative office environment.
• Requires frequent…