Lending Administrator at ACU

Join ACU as a Lending Administrator, providing pivotal support for mortgage and loan administration. Engage in comprehensive tasks such as processing loans and maintaining account integrity in this term position.

As a Lending Administrator reporting to the Assistant Manager in Lending Administration, you will be integral to the Advice & Service Delivery teams.

Your role includes resolving issues, adhering to Credit Union policies, and managing credit files efficiently. You will contribute to a positive member experience by ensuring effective service delivery and engagement with various departmental initiatives.

Key Responsibilities:

• Provide administrative support for credit files and payments

• Resolve problems to meet member and staff needs

• Maintain quality service and safeguard member data

• Monitor compliance with internal policies and procedures

• Support workplace diversity and corporate responsibility

Requirements:

• Minimum 2 years of relevant experience

• Grade 12 diploma required; higher education an asset

• Proficiency in Microsoft Office and credit union banking systems

• Strong analytical and problem-solving capabilities

• Knowledge of Credit Union policies and legislation

Focus on member satisfaction while managing commercial and consumer lending with ACU as a Lending Administrator.
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