Dental Office Coordinator

Brandon Perio Clinic is looking for a reliable, and motivated office coordinator to join our team! The office coordinator has many duties including, but not limited to, maintaining excellent customer service, answering telephones and other correspondence, and maintaining schedules and charts.

• 1. Full-time
• 2. No weekend and evenings
• 3. Competitive compensation
• 4. Supportive and friendly team environment

• 1) Maintain accurate patient records, correspondence, and office documentation.
• 2) Maintain patient confidentiality and comply with applicable privacy requirements.
• 3) Support the team in maintaining professional standards and delivering high-quality patient care.
• 4) Assist office manager to communicate office policies and help maintain a respectful, collaborative workplace.

• 1) Handle patient inquiries and concerns professionally.
• 2) Coordinate referrals and communications with general dentists, specialists, and other healthcare providers.
• 3) Ensure a welcoming and positive patient experience.

• 1) Assist office manager to oversee patient billing, payment collection, account reconciliation, and outstanding balances.
• 2) Monitor insurance claims, pre-authorizations, and claim follow-ups.
• 3) Coordinate electronic insurance submissions and resolve billing discrepancies.
• 4) Maintain accurate records and protect confidential financial information.

• 1. Previous experience in dental administration or dental office coordination is preferred.
• 2. Knowledge of dental terminology, scheduling, billing, and insurance claims.
• 3. Experience with dental practice management software is an asset.
• 4. Strong organizational, communication, and problem-solving skills.
• 5. Excellent customer service and conflict-resolution skills.
• 6. Ability to multitask, prioritize responsibilities, and work independently.
• 7. Demonstrated professionalism, discretion, and attention to detail.

If you are looking for a rewarding position in a friendly and professional dental environment, we would love to hear from you! We look forward to meeting you!