Receptionist, Customer Service​/HelpDesk

Westward Ford is currently seeking a reliable and personable Receptionist to join our team. The ideal candidate will be responsible for providing excellent customer service and administrative support. This position offers an exciting opportunity to be the first point of contact for our customers and assist in ensuring smooth operations during peak hours.

Key Responsibilities:

Greet customers and visitors in a courteous and professional manner.
Answer incoming calls, transfer calls to appropriate departments, and take messages as needed.
Provide information to customers regarding dealership services, products, and promotions.
Assist with administrative tasks such as filing, data entry, and photocopying.
Maintain cleanliness and organization of the reception area.
Handle customer inquiries and concerns with patience and efficiency.
Collaborate with other dealership staff to ensure seamless customer service delivery.
Perform other duties as assigned by management.
Requirements:
Previous experience in customer service, reception, or administrative support preferred.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Proficiency in using basic computer applications (e.g., Microsoft Office suite).
We thank all applicants for their interest; however, only qualified candidates will be contacted for interviews.
Requests for reasonable accommodation will be accepted during the hiring process.