Sales & Reception Coordinator

Position Overview

We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client experience, and driving sales of our products and services.

Location: Brandon, MB (on‑site)
Duration: full‑time, permanent
Typical

Hours:

Monday through Friday 8:30 am–4:30 pm local time

• Starting hourly compensation of $21‑$24/hour + attractive bonus program
• Comprehensive benefit package, including health, dental, vision and a healthcare spending account, starting day one
• RRSP matching program
• Generous time‑off policies: 3 weeks vacation, 7 paid personal days, 1 paid volunteer day per year
• Training, learning and continuing education opportunities
• Friends and family discounts plus access to employee perk program
• Purpose‑driven, people‑centric culture with the ability to make an impact in communities across Canada

• Provide an exceptional and individualized client experience for clients visiting and contacting the clinic
• Manage the clinic schedule by booking and rescheduling appointments; follow‑up on missed appointments or send reminders
• Make product and payment recommendations to enhance the client journey
• Support with maintaining physical and electronic records
• Perform basic hearing‑aid maintenance and product questions
• Participate in local events and marketing initiatives to support Hear CANADA branding and networking within the local community
• Educate patients on billing and payment options; perform AR duties as assigned

• Customer‑facing experience – 2+ years in sales, retail, a busy office or a clinic environment, comfortable interacting with customers
• Sales acumen – comfortability in recommending products and services to clients
• Customer‑centric attitude – comfortable interacting with diverse client groups and networking within the community to position Hear CANADA as the region's number one choice for hearing care services
• Team‑player – works well with others and appreciates collaborative success
• Willingness to participate in some local travel – access to a car and a valid driver’s licence preferred; some travel (mileage paid) for community events and marketing initiatives

To join us on our journey in providing Wonderful Sound for All, click the "Apply Now" button!

Hear CANADA acknowledges that this posting represents a current, existing vacancy. We use an Applicant Tracking System to post vacancies and manage candidate data;
Artificial Intelligence is not used in the decision‑making process in screening or interviewing candidates, however may be used for note‑taking or automations such as email communication.

HearCANDA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process; requests can be submitted via

Seniority level: Entry level
Employment type: Full‑time
Job function: Administrative
Industries: Hospitals and Health Care