Night Auditor

Holiday Inn Express Tampa - Brandon by IHG
• Brandon , FL , US

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.

• Respond to and resolve guest concerns promptly by working with the appropriate departments.
• Process payments, generate invoices, and reconcile transactions at the end of each shift.
• Prepare and distribute nightly reports, ensuring accurate financial and operational records.
• Address guest inquiries about hotel services, amenities, and local attractions.
• Assist with reservations via phone, email, or in person, including group bookings.

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and Power Point
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Hospitality experience preferred but not required—applicants at all experience levels are welcome.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.

$15 - $16.50 hourly

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.