Job Description & How to Apply Below
Work Location: Toronto, Ontario, Canada
Hours: 37.5
Line of Business: Technology Solutions
Pay Details: $96,900 - $136,800 CAD
Job Description:
We are looking for a highly technical and results-driven QE Program Manager to lead our quality engineering initiatives across complex insurance platform implementations. This role requires strong expertise in Guidewire policy center, billing center, Claim Center, hands‑on experience in automation and shift‑left testing practices, and the ability to manage cross‑functional QE teams in a fast‑paced, delivery‑focused environment.
Key Responsibilities- Lead end‑to‑end QE program delivery for large‑scale insurance platform implementations for Guidewire Claim Center.
- Define and execute quality strategies, test automation frameworks, and continuous testing approaches aligned with agile and Dev Ops practices.
- Collaborate closely with product, engineering, and business stakeholders to embed shift‑left testing and early quality practices.
- Manage and mentor distributed QE teams, fostering a high‑performance culture with strong accountability.
- Drive consistent quality metrics, reporting, and continuous improvement across all delivery streams.
- Partner with enterprise quality, infrastructure, and CI/CD teams to integrate quality into the entire software delivery lifecycle.
- Improve testing coverage and stop defect leakage to production.
- Ensure regulatory and compliance‑related quality standards specific to the insurance domain are met.
- Develop an automated testing solution with a focus on optimized test coverage, service virtualization, high performance, and easy maintainability.
- Meet with business and technology leads to understand objectives and map out testing automation requirements; prepare documentation on selected tools and established processes to allow maintaining a set of highly reusable automated test scripts and virtual services to be used for integration and regression testing on the program level.
- Identify and recommend opportunities to enhance productivity and operational efficiency using automation, virtualization, and integration with CI/CD pipeline.
- 8+ years of experience in software quality engineering with at least 3+ years in a QE program management or leadership role.
- Strong hands‑on technical background in test automation (UI, API, performance, and data validation).
- Deep understanding of Guidewire policy center, billing center testing and architecture.
- Experience in the P&C insurance domain, including policy lifecycle, billing, claims, and rating engines.
- Proven track record managing complex QE programs with multiple teams, vendors, and releases.
- Familiarity with tools like Selenium, TestNG, JMeter, Postman, Git Hub, Jenkins, JIRA, and Tosca.
- Strong communication, stakeholder management, and team leadership skills.
- Certifications in Guidewire, ISTQB, or Agile methodologies.
- Experience AI solution testing & integrations.
- Exposure to performance engineering, data quality, and production monitoring tools (e.g., Dynatrace, Datadog).
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