Director of Network Operations

Lead the Network That’s Connecting the Prairies

Director of Network Operations | Hybrid? Southern Manitoba / Southeast Saskatchewan | RFNOW Inc.

It’s a pivotal moment ’re building out the fiber networks that bring high-speed internet and telecommunications services to communities across Manitoba and Saskatchewan, and we’re looking for a Director of Network Operations to help shape what that infrastructure looks like for years to come.

If you thrive in a high-energy, high-performance environment where you actually get to influence strategy (not just execute someone else’s), where something new gets built every quarter, and where the work matters to real communities, we’d love to talk to you.

Reporting to the VP, Network and Field Operations, you’ll own the day‑to‑day management of our fiber network and infrastructure, plus all technical activities for a fast‑growing infrastructure‑based telecom. This is hands‑on leadership: you’ll direct new service development, network planning and engineering, build‑out, operations, and performance assurance. You’ll manage the ICT portfolio that keeps our network reliable and our support services responsive.

In short, real ownership of something that matters.

• Bring our telecom strategy to life in alignment with organizational goals
• Stay ahead of the curve on industry trends and emerging technologies
• Manage the technology services budget – capital and operational – for cost‑effective outcomes

• Lead the design, deployment, and maintenance of phones, servers, internet, network security, and voice/data systems
• Keep the network reliable, secure, and scalable as we grow
• Manage vendor relationships, contracts, SLAs, and performance metrics
• Lead a team of technology professionals – technicians and support staff
• Coach, develop, and grow the people around you
• Build a collaborative, innovative culture

• Run telecom projects end‑to‑end – on time, on scope, on budget
• Manage resources, timelines, and stakeholder communication

• Ensure systems and practices meet regulatory and industry standards
• Implement and enforce security measures that protect our infrastructure

• Monitor performance and service metrics; turn data into improvements
• Develop policies and procedures that keep operations humming

• Partner with other departments and senior leadership to understand needs and build solutions
• Communicate clearly with stakeholders – updates, concerns, feedback

• Proven experience in a senior telecom management role (Director‑level or equivalent)
• Deep hands‑on experience with telecom systems – VoIP, data networks, network security, outage management, POP sites, and NOCs
• Strong grasp of telecom regulations, compliance, and security standards
• A track record of leading and growing technical teams
• Strong project management chops with successful deliveries to point to
• Sharp analytical and problem‑solving instincts
• Excellent communication and interpersonal skills – comfortable influencing at every level
• Solid budget and financial planning experience

• Bachelor’s degree in IT, Telecommunications, Computer Science, or a related field
• Relevant certifications such as CISCO, CTNS, CISSP, or PMP

• Hybrid role, ideally based in southern Manitoba or southeastern Saskatchewan, with some in‑office and in‑community time, plus travel
• Comfortable presenting and conducting meetings
• Some overtime as projects require

• A competitive salary package
• An incredible work environment with real career advancement opportunities
• The chance to lead technical strategy at a company actively expanding its footprint

RFNOW Inc. is an equal opportunity employer. We welcome applications from people of all backgrounds and abilities. Applicants are welcome to request necessary accommodations throughout our employment process.

Pay Information

Currency

Pay Type

Annual

Salary Range

100, CAD