Regional Operations Manager

Regional Operations Manager
MAZERGROUP LTD. Brandon, Manitoba, Canada

Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Saskatchewan, we are ideally positioned to serve our customers throughout our territory.

WHY CHOOSE MAZERGROUP?

Employee Discounts You'll Love :
Enjoy parts at cost plus 10% on top brands like NAPA, Toro, Honda, and Husqvarna!

Opportunities to Grow :
We invest in you with paid training and development.

Planning for Your Future :
Benefit from our RRSP matching program.

Comprehensive Health Coverage :
Access extended health, dental, and vision benefits, with an optional Health Care Spending Account. Virtual access to Teladoc Health, for your physical and mental health needs.

Support When You Need It :
Our Employee and Family Assistance Program (EFAP) is here for your well-being, whenever you need it.

Bring Your Friends Along :
Earn rewards through our referral bonus program when you help grow the Mazergroup family!

WHAT YOU'LL DO
Join our leadership team as a  Regional Operations Manager , where you'll provide strategic leadership and operational direction for our Parts and Service teams. You'll work closely with dealership leaders to drive profitability, operational excellence, customer satisfaction, and team development across multiple locations.

No two days are the same, but here's what you can expect:

Lead and support Parts and Service teams across your region

Establish operational goals, expectations, and performance standards

Develop and execute annual business, sales, and capital plans

Monitor financial performance, KPIs, and dealership benchmarks

Collaborate with leaders to identify opportunities for growth and profitability

Develop pricing and inventory strategies to support business objectives

Champion exceptional customer service and continuous improvement initiatives

Foster strong communication and teamwork across departments and locations

Support recruitment, onboarding, training, and leadership development

Provide coaching, feedback, and performance management for departmental leaders

Partner with People & Culture on employee relations and workforce planning

Promote and maintain a strong culture of workplace safety

Present results, progress, and strategic plans to senior leadership and executive teams

WHAT WILL YOU BRING TO US?

Minimum 5 years of leadership experience in a senior operational management role

Post-secondary education in Business Administration, Management, or a related field is preferred

Strong financial acumen with the ability to analyze and interpret financial results

Proven experience leading multiple teams and departments

Strong strategic planning and business development skills

Excellent communication, leadership, and organizational abilities

Experience developing and achieving operational and financial objectives

Advanced proficiency with Microsoft 365, including Excel

Ability to build relationships with employees, suppliers, and industry partners

Availability and willingness to travel regularly

Valid class 5 driver's license is required

Commitment to safety, accountability, and continuous improvement

Please note:

This position will be based out of our Winnipeg, MB location and will require regular travel throughout Manitoba and Saskatchewan.

Mazergroup is committed to supporting a diverse and inclusive workforce. If you have a question about accessible employment at Mazergroup, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at  or phone